Data Protection & Security

Your data in
safe hands

ISO-certified, GDPR-compliant, Made in Germany – so your data stays exactly where it belongs.

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Officially Certified

Data Protection & ISO Certification

Your data deserves the best possible protection

keelearning complies with all EU GDPR requirements and relies on ISO/IEC 27001-certified data centers that guarantee the highest standards in information security. As a reliable partner, we place the utmost importance on ensuring your data is always secure, protected, and in the right hands.

ISO/IEC 27001 certified

Our data centers and our company meet internationally recognized security standards.

GDPR Compliant

keelearning is fully compliant with the EU General Data Protection Regulation as both an organization and software.

Made in Germany

Developed and operated according to German quality and data protection standards – for maximum trust.

Your data is
safe with us

ISO-27001

Your data is stored exclusively in Europe and according to strict German data protection laws in our ISO-certified data centers in Germany and within the EU.

SSL & Backup

Your data is fully protected with us: State-of-the-art encryption makes all transmissions unreadable for unauthorized persons. Thanks to redundant server storage, your files also remain available at all times, even in the event of a technical malfunction.

Data Ownership

All content and user data naturally belong to you. You retain full control and solely decide who has access to your content.

German Support

Our support team is located directly in Mainz and is personally available for you. We provide quick and straightforward assistance, without long waiting times or automated responses.

Works Council Compliant

Transparent processes, data protection-compliant evaluations, and targeted anonymization of sensitive data – this is how you convince your works council and establish a basis of trust from the outset.

99% Availability

keelearning is available to your employees and customers at all times. Redundant systems, regular maintenance, and continuous monitoring ensure that the platform runs stably and your learning operations continue without interruption.

Keelearning is a user-friendly and flexible learning platform, ideal for digital training and knowledge transfer. It stands out with its ease of use, diverse learning formats, and excellent adaptability to individual company needs. Overall, Keelearning offers a modern solution for effective e-learning in a professional context. I can give it a very clear recommendation.

Stefan Froböse

Service and Support

,

DATAflor AG

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Ready to finally make training easy?

"Everyday branch life can be super hectic and stressful – learning needs to be flexible and fit into daily routines. That's exactly what the e-learning platform allows us to do."

Larissa Herzberg

Brand Manager

,

Blume 2000 SE

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Frequently Asked Questions about
Data Protection and Security

Here you will find answers to the most frequently asked questions about data protection and information security at keelearning. Transparent, understandable, and to the point.

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Here you will find answers to the most frequently asked questions about data protection and information security at keelearning. Transparent, understandable, and to the point.

Contact

keelearning is operated on German servers, is fully GDPR-compliant, and offers numerous data protection features for admins and users.

All trainings and certificates are stored centrally and can be exported at any time. This makes you audit-proof and lets you meet documentation obligations.

Without structured training and records, required standards can become a risk, especially in certified supply chains (e.g. ISO 9001, ISO/TS 16949, ISO 27001, etc.). If you want certifiable training with which your company can prove that customers or partners were properly trained, and you want to create transparency towards auditors as well as standardization of knowledge, keelearning is an excellent solution. The learning management system (LMS) enables: Integration of certificates and final tests – customers receive an official document after course completion; Management of certificate validity periods and reminders upon expiry (recertification); Audit security – training data is centrally documented and can be retrieved for records at any time; The assignment of customer groups, roles, or partner levels (e.g. "Certified Integration Partner").

Yes, encryption "at rest" in line with the current state of the art is used on all databases employed by keelearning, so that the data in the database can only be read after proper authentication on the respective database system.

The availability of the application is 99% on annual average, including maintenance work. This availability is guaranteed by redundant servers, an uninterruptible power supply, and backups.

Access is via personalized user accounts that are uniquely assigned to one person. Login is performed with a username and a password, which must be changed at the initial login in accordance with the secure password policy implemented in the application.

On the keelearning side, only employees in technology, the support team, or the customer success team have access on a case-by-case basis. This is necessary in order to support you with service queries.

If the customer decides to terminate the contractual relationship with keelearning, all data can be downloaded by the customer. The data, including backups, is then irretrievably deleted after the contractually defined period has expired.

Your data is secured in multiple ways with us: automated backups are created daily in encrypted form, without you having to take any action yourself. In addition, redundant servers and an uninterruptible power supply ensure that your data is available at all times and protected against loss.

For hosting the e-learning software, we rely on the services of Microsoft Azure in Frankfurt. The data centers used are ISO/IEC 27001 certified and therefore meet our high requirements for the physical security of our customers' data.

All keelearning employees are bound to confidentiality and to data protection in general. In addition, regular training and awareness measures on handling personal data and data protection are carried out.

For advice on data protection matters, we rely on the services of VARY.LEGAL GmbH, Äppelallee 27, 65203 Wiesbaden. If you have questions about data protection at keeunit, please contact datenschutz@keeunit.de.