Admin Training and Support.

Our Customer Success Team supports you from the very beginning

keelearning is intuitive – but being a good partner means more than just good software. From setup and admin training to ongoing support: we'll support you every step of the way with your e-learning initiative.

Schedule a demo

keelearning is intuitive – but being a good partner means more than just good software. From setup and admin training to ongoing support: we'll support you every step of the way with your e-learning initiative.

Schedule a demo

These companies are already training with keelearning

What you get

Never left alone. Never overwhelmed. Simply well supported.

Many platforms are set up in just a few hours. The real work begins after that – and that's exactly where keelearning is by your side.

Many platforms are set up in just a few hours. The real work begins after that – and that's exactly where keelearning is by your side.

Quickly up and running

With structured admin training and a personalized setup service, you and your team will be operational in no time – without lengthy onboarding or IT overhead.

Support that actually responds

Via chat or phone – our support team is quickly reachable and reliably solves problems. No endless ticketing systems, no waiting loops, no copy-pasting from an FAQ.

More than a provider: a partner

In regular consultations, we review your progress together, discuss new goals, and optimize your use of the platform. keelearning grows with you.

»Everyone gives us positive feedback. As a service provider, that's always very important to us. I will personally recommend keelearning because of its simple administration and low barrier to entry. When you're starting with e-learning, you can really focus on the content first.«

Jacqueline Fink

E-Learning Development Specialist

,

German Society for Quality

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Admin Training & Intensive Onboarding

Platform-ready. In record time.

Our training program for administrators covers all keelearning features and capabilities. Through detailed tutorials, interactive webinars, and personalized support, we ensure your team is fully prepared to independently and successfully manage your online academy.

Our training program for administrators covers all keelearning features and capabilities. Through detailed tutorials, interactive webinars, and personalized support, we ensure your team is fully prepared to independently and successfully manage your online academy.

Tutorials for all features and use cases

Step-by-step guides are always available – for new staff as well as experienced admins.

Interactive webinars with keelearning experts

In live sessions, our experts address your specific questions – offering practical, individualized support without generic answers.

Quick onboarding, even without prior e-learning experience.

No prior knowledge required. Keelearning is intuitively designed, and our admin training quickly empowers even beginners to become proficient.

Setup Service

We set it up. You get started.

Starting with a new learning platform can be complex – but it doesn't have to be. Our team works closely with you to configure and adapt keelearning to your specific requirements.

Starting with a new learning platform can be complex – but it doesn't have to be. Our team works closely with you to configure and adapt keelearning to your specific requirements.

Custom configuration based on your requirements

We configure keelearning with you – tailored to your user structure, processes, and goals.

Branding and initial setup included in the setup

Logo, colors, domain, user groups – everything is properly configured from the outset.

Handover with a complete overview

After the setup service, you'll know exactly how your platform works – and can develop it independently.

Chat & Phone Support

Questions always come up when you least expect them.

Our support team is available via chat and phone – fast, direct, and straightforward. Whether you have technical questions, configuration issues, or uncertainties about a new feature, we provide specific assistance.

Our support team is available via chat and phone – fast, direct, and straightforward. Whether you have technical questions, configuration issues, or uncertainties about a new feature, we provide specific assistance.

Available via chat and phone

Direct contact with our support team – without long waiting times or endless forms.

Expert help with technical and content-related questions

Our team knows the platform inside out – and answers questions about features, settings, and best practices.

Reliable and fast – even after onboarding

Support at keelearning doesn't end after setup. We're still here even if you introduce a new feature six months down the line.

Explore Product

See keelearning in action: how you create courses, invite employees,
and track learning progress in real-time.

See keelearning in action: how you create courses, invite employees,
and track learning progress in real-time.

"Everyday branch life can be super hectic and stressful – learning needs to be flexible and fit into daily routines. That's exactly what the e-learning platform allows us to do."

Larissa Herzberg

Brand Manager

,

Blume 2000 SE

See how keelearning works for your company – in a personalized, no-obligation demo.

Interactive Product Tour
Book a Demo
Additional Services

More Support Where You Need It

From course creation to regular sparring – keelearning offers specific services beyond traditional support that truly lighten your workload.

From course creation to regular sparring – keelearning offers specific services beyond traditional support that truly lighten your workload.

Regular Consulting Sessions

We regularly discuss progress, new goals, and optimization potential with you – acting as a sparring partner, not just a provider.

Managed Service & Course Production

Do you need new course content but lack the capacity? Our team produces high-quality, interactive course materials – according to your briefing.

Tutorials & Knowledge Base

All important guides, explainer videos, and documentation are available on demand at any time – including for new team members.

Webinars & Live Sessions

Regular webinars on new features, best practices, and use cases keep you and your team always up to date.

New Admin Onboarding

As your team grows or changes, we provide quick and structured onboarding for new administrators to ensure no knowledge is lost.

Custom Setup Upon Request

For complex initial setup requirements – from tenant configuration to SSO integration – our experts are ready to provide personalized support.

Success Stories

How companies with keelearning learn – and grow.

Whether retail, logistics, manufacturing, or SaaS – our customers come from a wide range of industries and have one thing in common: they now train more efficiently, measurably, and with real results.

All success stories

Whether retail, logistics, manufacturing, or SaaS – our customers come from a wide range of industries and have one thing in common: they now train more efficiently, measurably, and with real results.

All success stories

Quality and Project Management

DGQ Case Study: Qualitätsmanagement-Akademie mit keelearning

How Germany's leading quality management organization trains its employees and partners nationwide with significantly less time, logistical, and financial effort.

Frankfurt am Main

> 200 trainers and > 6,000 quality experts

View success story
DGQ

Insurance

TK Case Study: Azubi-Wissen spielerisch mit keelearning

How Germany's largest health insurance company uses gamification to sustainably and engagingly teach complex specialized knowledge to apprentices and dual students.

Hamburg

> 15,000 employees

View success story
Techniker Krankenkasse

Retail

Alnatura Case Study: Preisgekröntes WBT mit keelearning

Alnatura successfully trains employees with a Web-Based Training – naturally, on sustainability.

> 150 stores

> 3720 employees

View success story
Alnatura

Retail

Blume 2000 Case Study: Mehrsprachig schulen im Einzelhandel

Blume 2000 empowers employees with digital learning: Flexible, practical, and available everywhere thanks to the keelearning platform. Discover more!

> 250 branches

> 2,300 employees

View success story
Blume 2000

Retail

Kamps Case Study: Pflichtschulungen für 3.500 Mitarbeitende

Shift work, branch operations, many nationalities – and annually recurring training that must reach everyone. Kamps made the leap from in-person training to a mobile app and now provides flexible, verifiable, and multilingual training.

360 Branches

> 3,500 Employees

View success story
Kamps GmbH

Software

DATAflor Case Study: +200 % Umsatz durch keelearning

DATAflor began migrating old employee and customer trainings to keelearning, thereby increasing not only completion rates but also its own revenue.

8 locations

~ 60 employees

View success story
DATAflor
keelearning offers everything you need for professional development

Authoring tool

What else you can expect from keelearning

What else you can expect from keelearning

Knowledge Community

Turn your employees into a knowledge community. Centralize your company's knowledge in an always-available chatbot.

Course library & templates

Ready-made, audit-proof courses on various topics and customizable templates, so your training can start in no time.

Learn more

Gamification

Multi-tenancy

Design various learning environments for your customers. Manage all learning environments centrally.

Learn more

Media Library & News

A central source for all your files, instructions, and documentation. Never again will anything get lost in scattered documents.

Learn more

Frequent questions about
keelearning Support

Your most frequently asked questions – answered before you even have to ask.

Your most frequently asked questions – answered before you even have to ask.

The admin training enables your team to use and manage keelearning independently. The Managed Service goes further: with it, we also take over the content course production on request – from concept to the finished learning unit.

Our support team is available by chat and phone and responds promptly. Our customers regularly confirm the fast response times – even with technically complex queries.

Our team works together with you on the initial configuration of your platform – tailored to your user structure, your branding, and your requirements. At the end of the setup service, your platform is ready to go and your team knows how to work with it.

The admin training includes detailed tutorials, interactive webinars, and personal guidance from keelearning experts. It covers all essential functions – from user management and course creation to reporting and escalation management.