Digital Customer Training
Boost competence, reduce support effort – with the keelearning Learning Management System, you can train your customers efficiently, scalably, and demonstrably.
Boost competence, reduce support effort – with the keelearning Learning Management System, you can train your customers efficiently, scalably, and demonstrably.
These companies are already training with us
Why many customer training programs cost more than they're worth
Lack of training leads to frustration, support requests, and customer churn. With keelearning, you ensure that your customers truly understand and enjoy using your product.
Lack of training leads to frustration, support requests, and customer churn. With keelearning, you ensure that your customers truly understand and enjoy using your product.
Customers don't understand the product
Features are misused, potential remains untapped, leading to frustration.
Onboarding takes too long
Customers wait for appointments, ask numerous follow-up questions, and progress slowly.
Support requests are exploding
Constant repetitive questions, unnecessary effort for your team.
Training is not scalable
Each new customer requires manual effort and ties up resources.
Quality is inconsistent
Knowledge is tied to individual trainers, and content delivery varies.
How to create effective customer training with keelearning
With our Learning Management System, including an app for iOS and Android, you can make your customer training not only efficient, but also motivating and consistent with your brand.
With our Learning Management System, including an app for iOS and Android, you can make your customer training not only efficient, but also motivating and consistent with your brand.
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Intuitive Course Creation
Start directly with ready-to-use courses or professional course templates and adapt them to your product. Enhance your content with gamification elements, quizzes, and learning questions.
Start directly with ready-to-use courses or professional course templates and adapt them to your product. Enhance your content with gamification elements, quizzes, and learning questions.
Create individual learning environments for your customers
Efficiently manage multiple training environments within a single LMS. You can customize the learning environments to match your branding, as well as different clients, partners, and roles.
Efficiently manage multiple training environments within a single LMS. You can customize the learning environments to match your branding, as well as different clients, partners, and roles.
Stay in touch with customers
Via chat, comments, and evaluation tools, you can clarify ambiguities and questions – directly as they arise. This ensures that your customers truly understand your product and put it into practice.
Via chat, comments, and evaluation tools, you can clarify ambiguities and questions – directly as they arise. This ensures that your customers truly understand your product and put it into practice.
No more customer churn and high support overhead!
Book your demo now and let our experts show you in 30 minutes, without obligation, how you can efficiently and effectively train your customers from now on. Or explore the platform on your own for now.
How companies with keelearning learn – and grow.
Whether retail, logistics, manufacturing, or SaaS – our customers come from a wide range of industries and have one thing in common: they now train more efficiently, measurably, and with real results.
Whether retail, logistics, manufacturing, or SaaS – our customers come from a wide range of industries and have one thing in common: they now train more efficiently, measurably, and with real results.
Quality and Project Management
DGQ Case Study: Qualitätsmanagement-Akademie mit keelearning
How Germany's leading quality management organization trains its employees and partners nationwide with significantly less time, logistical, and financial effort.
Frankfurt am Main
> 200 trainers and > 6,000 quality experts
Software
d.velop Case Study: Von Eigenentwicklung zu keelearning
From In-house Solution to Professional Platform: How d.velop Scales Role-Specific Knowledge Internally and Externally with keelearning
Gescher
> 1,100 employees & > 15,500 customers
Software
DATAflor Case Study: +200 % Umsatz durch keelearning
DATAflor began migrating old employee and customer trainings to keelearning, thereby increasing not only completion rates but also its own revenue.
8 locations
~ 60 employees
Production
Signia Case Study: Produktwissen & Podcast mit keelearning
Podcasts in E-Learning: Signia expands its e-learning offering with podcasts, reaching its target audience even more effectively.
125 Markets
11,000 employees worldwide
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Logistics
MS Direct Case Study: Mehrsprachig schulen in der Logistik
From warehouse to dispatch: How a logistics service provider upskills its workforce in a mobile, multilingual, and just-in-time manner.
8 Locations
690 Employees
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Quality and Project Management
Decisio Case Study: 2.000 Projektmanager mit keelearning
Higher Pass Rates, Predictable Preparation: How Decisio, with keelearning, Safely Guides Over 2,000 Project Managers Through the ITPM Exam.
Hanover
2,000 Project Managers
Frequently Asked Questions about keelearning Customer Training
Your most frequent questions – answered before you even have to ask.
Your most frequent questions – answered before you even have to ask.
keelearning is operated on German servers, is fully GDPR-compliant, and offers numerous data protection features for admins and users.
All trainings and certificates are stored centrally and can be exported at any time. This makes you audit-proof and lets you meet documentation obligations.
Without structured training and records, required standards can become a risk, especially in certified supply chains (e.g. ISO 9001, ISO/TS 16949, ISO 27001, etc.). If you want certifiable training with which your company can prove that customers or partners were properly trained, and you want to create transparency towards auditors as well as standardization of knowledge, keelearning is an excellent solution. The learning management system (LMS) enables: Integration of certificates and final tests – customers receive an official document after course completion; Management of certificate validity periods and reminders upon expiry (recertification); Audit security – training data is centrally documented and can be retrieved for records at any time; The assignment of customer groups, roles, or partner levels (e.g. "Certified Integration Partner").
Using rights management, you assign content specifically to individual customer groups, roles, or regions. This way, each of your customers receives exactly the content relevant to their requirements.
After setup and defining your target groups, you can get started right away: choose a template from the library or create your own trainings. Existing content can also be imported.
keelearning is specifically designed for the requirements of independent learning on mobile devices. Customers can thus learn flexibly. Thanks to the mobile app, multilingualism, intuitive course creation, and standardization options, the platform is ideal for scalable training scenarios.
Starting at €249 / month for up to 50 users. We're happy to discuss the exact conditions in a demo. Find out more on our pricing page.
The learning platform for businesses looking to make their training simple, mobile, and accessible to all – with no IT overhead.
