Alle Kurse
Compliance
Conflict Management
This course is a practical introduction to conflict management for all employees and managers – ideal for beginners or as a knowledge refresher.
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Preview of the Conflict Management E-Learning
Conflicts are part of everyday professional life, but often the tools to deal with them professionally are missing. This leads to frustration, friction, or even stagnation. This course provides an easy-to-understand and practical foundation for constructive conflict behavior.
With expert Antonia Jennewein
As an experienced mediator, coach, and workshop facilitator, Antonia Jennewein supports individuals and teams in entering into dialogue, finding their own solutions, and resolving conflicts sustainably.
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These topics are covered in the Conflict Management Training
- How do conflicts arise?
- The Conflict Vicious Cycle
- Conflict Development & Stages
- Conflict Diagnosis: How do I recognize a conflict?
- Communication in Conflict
- The Four-Ears Model
- Ways Out of Conflict
- The Three Keys to Positive Dialogues
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Conflict Management
About Conflict Management Training
Effective training for a culture of constructive communication and conflict resolution – foster positive dialogue and collaboration in your company with our comprehensive e-learning course.
Features of keelearning's Conflict Management Training
- Identify and defuse conflicts early
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Enhancing communication skills
Through practical examples and models like the 4-Ear Model, communication in challenging situations is reflected upon and improved. This helps to avoid misunderstandings and build trust. - Improved work environment and enhanced team performance
Employees who can actively and solution-oriented address conflicts contribute to a more harmonious working environment and stronger collaboration – leading to greater team satisfaction and productivity. - Schedule a personal appointment
Book a consultation with our e-learning experts now!
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