Organizations must also think and plan internationally in their HR departments. After all, it is not unusual today for teams to consist of employees who have different native languages. Things can become difficult at the moment when important knowledge needs to be shared and actually understood. A solution is a multilingual e-learning platform, which saves time and money in practice. In this article, we will show you how knowledge transfer can be successful.

When do companies need solutions for multilingualism?

A multilingual e-learning platform can be an optimal solution in two cases:

1. International orientation of the organization: If a company has branches in different countries or is based in a multilingual country like Switzerland, it usually requires multilingual instructions and training. These are adapted to the local languages.
2. Multilingual teams: Driven by the shortage of skilled workers, there is a lot of movement in the labor market. More and more people from abroad are finding employment in DACH countries (Germany, Austria, Switzerland). They, too, often require instructions and training in their native language.

In both cases, instructions in several languages are needed.

Multilingual face-to-face training?

Data protection training, onboarding, or the introduction to a new piece of software: Imagine having to plan and implement a face-to-face event for every training need. What if the group of participants is multilingual? In individual cases, an interpreter can certainly be hired to translate content. But what if the group is very heterogeneous? Since a trainer cannot conduct their training in multiple languages, a date must be set for virtually every foreign-language group of people. Here, costs and benefits are clearly out of proportion. The solution here is the multilingual e-learning platform.

Organizing know-how transfer via a multilingual e-learning platform

→ "Can anyone here speak Spanish and explain to the new employee how the accounting system works?" → "Who is doing the onboarding with the Finnish data manager next week and explaining our data protection regulations to her?" → "And how are we actually training the Dutch remote employees in customer service?" It can be quite challenging to instruct employees whose native language is not German at a specific time. The first challenge is to find a person who speaks the required language. But the second challenge is almost more important: It must be ensured that the foreign-speaking person really understands what is being said to them. Just think of complex topics such as IT, software, data protection, and corporate governance. Here, it is enormously important that content is transmitted optimally to enable good and safe work. And this is where multilingual e-learning platforms come into play. They enable multilingual knowledge transfer and employee training. All important information is stored on one platform in all required languages – quickly, (partially) automatically, and centrally organized. These are the advantages of a multilingual e-learning platform:

• Seamless knowledge transfer: If employees have important information and instructions available in their native language, whether as text or video with subtitles, they can absorb content optimally and read up on it if necessary.
• Security: Especially when it comes to company-sensitive training content such as governance and data protection, it is optimal to make further training and instructions available at any time and to be able to use data to prove that the training was carried out optimally.
• Central management: Through the central control of the platform, the various language versions can be optimally organized and assigned to the respective people.
• Reaching first-line workers: Employees in production and service, in particular, must have understood hygiene and safety instructions. Since this group of people rarely has a fixed workstation or access to a computer, this must be taken into account. To ensure an optimal flow of information, they can receive all necessary information via a platform that can also be used on mobile devices via an app.
• Positioning in the labor market: In times of a shortage of skilled workers, companies can use multilingual e-learning platforms to present themselves as modern and prudent employers.
• Cost savings: The number of face-to-face training sessions can be reduced and costs for translators and interpreters can be saved.

Using keelearning as a multilingual e-learning platform

Now, it may be an option to generate content in different language versions and store it on the server or an LMS – it is just highly uncomfortable. For one thing, multilingual content must be created, which ties up time and capacity. For another, it often happens that content is not updated and there is no overview of current versions or missing languages. This is smarter with the learning management system keelearning. keelearning is an LMS that offers small and medium-sized enterprises a multitude of functions without being overly complex.

• Creating and planning further training courses, webinars, and tests
• Formats for all types of learners: videos, PDFs, quizzes, flashcards
• Calendar for appointments
• Uploading training materials
• Analyzing employees' learning activities
• Issuing certificates
• Creating user groups

Keelearning can be used on a computer, but also as an app (iOS & Android), which is why it can also be used by first-line workers to receive information. In addition, the software is SCORM & xAPI compatible. The software is now available in 18 languages and also has an auto-translate function. With this tool, all content is translated by the translation AI at the push of a button.

Step 1: Create content

In a first step, the content is entered or created. This version is the basis for all further multilingual outputs.

Step 2: Use the auto-translate function

Then use the auto-translate function to translate the content into a language you need.

Step 3: Organize a multilingual LMS

On keelearning, you can build a structure that gives your multilingual teams orientation and an overview of all relevant information and training materials. In which areas can multilingual content and formats enrich your organization?

• News: Make sure that all employees get relevant information quickly and actually understand it. You can create multilingual content via the keelearning app and send it directly to all employees' devices.
• Training: Via a multilingual e-learning platform like keelearning, you can generate training courses in various languages at the push of a button, making further training management in your company more efficient and easier.
• Gamification: The multilingual e-learning platform keelearning offers gamification formats such as tests and quizzes in various languages.
• Instructions: Safety-relevant information must be understood by all affected employees. That is why you should ensure through multilingual instructions that all content has been communicated in a good way. With a multilingual e-learning platform, you save time and money by recording instructions as a video in the respective language or offering them as a presentation. With keelearning, you can access the instruction courses in the course library and get started immediately.
• Onboarding: The first impression counts, and that is why it is particularly appreciative when onboarding takes place in the new employee's respective native language. This way, all practical and organizational information can be transmitted optimally, and above all, the person feels welcomed.

 Would you like to get to know keelearning and find out how the multilingual e-learning platform works? Then please feel free to make an appointment and learn more.

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