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Erschienen am

20.11.2023

Outsourcing E-Learning: 6 alarming signs that it’s time

Norma Demuro

E-Learning Expert, CEO @ keelearning

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Outsourcing e-learning means hiring an external service provider to conceptualize and implement e-learning programs within a company. E-learning is becoming an important pillar of training strategy in more and more companies. But what happens when internal efforts reach their limits? In this article, we present six clear signs that you should outsource your e-learning.

Skill Gaps: When skills are missing

Do you have training programs, but are constantly looking for new personnel to fill competence gaps? Then it is time to realign your own e-learning strategy. An e-learning partner analyzes qualification gaps and plans appropriate training measures. This involves working with human resources departments, L&D managers, or e-learning managers. In most cases, it is cheaper to train existing staff than to hire new ones.

High employee turnover: No continuity

The longer good employees stay with the company, the better. Among other things, high employee turnover leads to a serious loss of knowledge. There are various reasons for high turnover. A lack of or inefficient onboarding can be one such reason. E-learning can also be outsourced here. Through reliable and customized onboarding, which is preferably mobile, new employees are better "picked up" and retained by the company.

High training costs: Expensive and inefficient

As soon as internal training programs take up ever-larger percentages of the budget, it is time to bring a service provider on board. Because outsourcing e-learning means making it more efficient. Through a multitude of projects and years of experience, external service providers ensure that your e-learning runs optimally. Training investments should yield maximum benefits. This is achieved through proven methods, functional designs, and innovative technologies. This reduces total costs while your team receives an excellent learning experience.

Employee-bound knowledge: Dependent on individual colleagues

Sometimes knowledge is tied to only a few or individual employees. Only certain colleagues know how processes or machines work. They are the ones asked when there is uncertainty or who train new team members. Although it is remarkable when individual colleagues have a lot of know-how, it brings with it two problems. First, there is a major loss of knowledge when these employees leave the company. Second, processes can slow down or even come to a standstill when these employees are on vacation or sick. By outsourcing e-learning, you overcome the dependence on individual colleagues. A good e-learning concept captures knowledge systematically and makes it accessible to all team members. In this process, e-learning content from experienced employees can be excellently integrated.

Outdated platforms: No innovation

Outdated e-learning platforms are demotivating. Outsourcing e-learning provides a remedy here. Because service providers know that high-quality content is what counts. Gamification and interactive elements also contribute to learning with pleasure. Because only those who enjoy learning also learn well. Innovative technologies motivate the team to learn. This makes further education exciting and not a tedious to-do.

Zero all-rounders: Knowledge gaps

Especially in larger companies, knowledge is highly specialized. This means that there are few "all-rounders". Every team member is specialized in one or more things that no one else in the company masters. Although specialists in the team are essential and useful, there should still be enough "all-rounders". These know about many processes and peculiarities in the company and can be deployed flexibly accordingly. Overall, the workforce becomes more versatile and resilient as a result. An innovative e-learning system ensures that all employees have the same level of knowledge and gain valuable insights into other departments. This works best in the form of microlearning. Here, learning content is divided into small, easily internalized units. Through playful elements such as quizzes, learning motivation is further increased. This way, even highly specialized employees can fill knowledge gaps without much effort.

Conclusion: Outsourcing e-learning

If your company is facing the challenges mentioned above, then it is time to bring an e-learning service provider on board. Outsourcing e-learning does not mean that you are giving up all control. Rather, it is about specifically bringing in expertise so that existing systems function better and more efficiently and are used with pleasure. Are you looking for the right e-learning partner? Then contact our experts free of charge and without obligation.

 

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