Alle Blog Artikel
Erschienen am
20.10.2016
Build a company wiki; centralize knowledge

Norma Demuro
E-Learning Expert, CEO @ keelearning
description

Knowledge is power, which everyone prefers to keep to themselves - that was yesterday. Today, the motto is: "Shared knowledge creates growth". Knowledge about processes is usually needed spontaneously when a problem becomes acute or changes are pending. Experienced employees are immediately exposed to a rush of questions and must provide feedback and show solutions to all questioners at the same time. Without appropriate precautions, such situations can occur, for example, during the succession of knowledge carriers, the hiring of new employees, or their return from parental leave. With suitable instruments like a wiki, they can be prevented.
Keeping up with the times and staying ahead of them: Create an information base for your company, for example in the form of a corporate wiki or instructional videos! Use these to inform your employees how they
This knowledge and the associated skills empower employees to exploit their potential and creativity. Learn more!
It is important for every company that the know-how of individual knowledge carriers remains in the company and is not lost. But how do you ensure that? Today, e-learning developers provide digital support for the provision of knowledge. Wikis are the tools with which knowledge about company processes can be recorded digitally and accessed at any time. "More and more companies are relying on wikis for knowledge management," announced unternehmer.de in its article "The 10-point checklist for a corporate wiki". We would like to get to the point with your knowledge management: Plan your own corporate wiki target-oriented along the 10 keeunit planning steps!
Can employees provide their knowledge in a comprehensible form and simultaneously manage their workload? Classic advanced training preparation requires time and experience. So the answer would be "No" if it weren't for wikis and learning management systems that meaningfully facilitate knowledge provision and transfer. But how effective are these systems really?
Digital knowledge pools with a wealth of knowledge accessible at any time are on the rise. To create its own online educational facility, a company must select the appropriate platform or the suitable LMS system in which employees can convert their material into online training. "Conversion" – what does that mean? Even for people without experience in course creation, conversion is no longer a problem today, as e-learning technology has become very user-friendly. Thus, an employee can act as a "trainer" without having to give training in the classical sense. Converting in e-learning preparation means embedding an uploaded PDF document or a PowerPoint presentation into a course structure. Through the addition of multimedia and questions, an interactive learning environment is created that conveys all relevant information.
Knowledge management with a perspective: A corporate wiki can be created cost- and time-effectively and can be supplemented and expanded at any time. It is suitable for both regular and short-term knowledge retrieval on demand. Employees in the company can actively participate in building the corporate wiki, thereby increasing motivation and identification with the company.
"Corporate wikis are internal company networks that are used as a source of knowledge and a repository. All employees have access to them and can enter, supplement, or comment on content," informs unternehmer.de. Not least, employees can learn whenever they want – and in their own time! This allows them to better understand and store content in their long-term memory. However, memorizing all the details is often no longer necessary today. If the corporate wiki exists, information can always be accessed. However, the willingness to regularly complete online training and expand knowledge bases should be present. An intuitive learning environment without technical hurdles and so-called "microlearning" (learning in bite-sized pieces) makes this easy for learners. If learning is also "on-demand", feel-good learning is perfect. When attention wanes, the participant can interrupt online training of this form and gather new strength during a learning break.
Learning only remains continuous and productive if a learning culture prevails in the company that encourages teamwork and feedback. Employees must dare to ask questions. Some feel most comfortable when they can do this within a learning platform and the knowledge carrier, in turn, answers in their own time. Working together on the "Project Knowledge" creates a feeling of teamwork. Contrary to still widely held views, knowledge sharing does not mean a loss of authority. Rather, the confident handling of knowledge and the empowerment to make knowledge-based decisions allow an employee to advance to become a top employee.
Our checklist reveals what you should pay attention to when building a corporate wiki!
Would you like to launch your own corporate wiki and have questions about it? keelearning is happy to help you build your individual knowledge pool. We will provide you with the suitable learning management system, create your wiki with you, and introduce it together with you in your company. Write to us or call us at +49 6131 930 6003.
Key Takeaways
Inhaltsverzeichnis
Ready for training that works?
Get to know keelearning in a personal demo – no obligation and tailored to your needs.
Share
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.