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Retail

Matt Optik und Akustik: Learning platform for 75 locations

Instead of using three separate tools for registration, online content, and feedback, the Mattakademie now uses keelearning as a central hub for mandatory training, online courses, and in-person workshops alike.

Instead of using three separate tools for registration, online content, and feedback, the Mattakademie now uses keelearning as a central hub for mandatory training, online courses, and in-person workshops alike.

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Über das Unternehmen

Matt is a family-run business and a provider of optician and hearing care services with over 75 locations.

Branche

Einzelhandel

Firmensitz

Mitarbeiter

550+ employees

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I can definitely recommend keelearning to small and medium-sized businesses – especially if you want to digitize your learning content or finally move your mandatory training online.

Jakob Falk

Matt Optik und Akustik

Mattakademie

Ready for the first step?

Every company has different requirements – and a different way to get started. In a personal demo, we will explore together whether keelearning is the right fit for your business. We take the time to understand your needs – no strings attached, straightforward and direct.

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Matt Optik und Akustik uses keelearning for

  • centralized management of learning content across 75+ locations
  • mandatory training (e.g., data protection & IT security)
  • online training courses and booking for in-person sessions
  • the custom "eyeyou" training path for apprentices
  • automated organization of in-person training (invitations, tracking, feedback)

Summary

  • A centralized system instead of three separate tools for registration, learning content, and feedback
  • Standardized mandatory training across all 75+ locations instead of inconsistent implementation by branch managers
  • High completion rate for mandatory training – over 95% for the Data Protection & IT Security course
  • Automated processes for in-person training relieve the burden on branch management and administration
  • Regular professional development for apprentices via the dedicated "eyeyou" learning path
  • Flexible access via branch computers, PCs, tablets, or smartphones
  • Sustainable use of the platform – even outside of mandatory training sessions

What Matt Optik und Akustik has achieved with keelearning

~400 users/quarter

active on the platform at least once per quarter

95%

Completion rate for the mandatory Data Protection & IT Security course

75+ locations

centrally managed via one system

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The challenge

  • A legacy learning landscape consisting of three separate applications for training registration, online content, and feedback
  • High administrative burden due to redundant user and content management across multiple systems
  • Administrative overhead hindered learning instead of fostering it
  • Mandatory training was inconsistent because execution was left to individual branch managers
  • In-person training required significant manual effort: sending invitations, tracking attendance, and collecting feedback
  • Expiring contracts for the existing applications provided the catalyst for a strategic shift

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The solution

  • A central system for learning content, online training, mandatory training, and bookable in-person training sessions
  • Selection criteria for keelearning: Quiz Battle as a gamification element and multilingual content translation
  • Rollout of existing compliance courses as standardized mandatory training for all locations
  • Automated invitations, participation tracking, and feedback processes for in-person training
  • Custom "eyeyou" learning path for apprentices with quarterly content, a schedule overview, and mandatory tasks
  • Flexible access via branch computers, PCs, tablets, or smartphones – supplemented by on-site tablets in the branches

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