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Erschienen am

23.07.2024

What does an L&D Manager do? – 3 surprises

Norma Demuro

E-Learning Expert, CEO @ keelearning

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“What does an L&D manager do?” – Have you ever asked yourself that? Maybe because you heard about it on social media or browsed career pages? An L&D manager, also known as a Learning and Development manager, ensures that employees are and remain competent. To put it very generally.

In fact, an L&D manager has comprehensive and versatile tasks. That’s why we show in this article what an L&D manager actually does. 3 facts about this will possibly surprise you.

Tasks of an L&D manager

So, what does an L&D manager do? Depending on the size of the company and how organized the further training of employees is, an L&D manager can have very different tasks. They can be of a general nature, or also be specifically limited to individual subject areas. Here is a list of possible tasks for Learning and Development managers:

  • Development of training programs
  • Analysis of the training needs in the company
  • Creation and adaptation of learning content
  • Organization and coordination of workshops and seminars
  • Selection and collaboration with external trainers
  • Evaluation and feedback collection after training measures
  • Verification of the application of imparted knowledge in everyday work
  • Advising managers on the career development of their teams
  • Support in the planning of further training measures
  • Budget planning and monitoring for training measures
  • Maintenance of databases and documentation of training activities
  • Creation of reports for management
  • Further education and trend observation in the L&D industry
  • Communication with internal and external stakeholders
  • Development and implementation of e-learning tools and platforms
  • Ensuring compliance with company policies and legal requirements
  • Promotion of a learning culture within the company

This list of tasks shows how versatile the tasks of an L&D manager are. When one asks “What does an L&D manager do?”, it could be practical to see a typical workday. However, it is difficult to say what a typical workday in the life of a Learning and Development manager looks like. Nevertheless, we want to try to pin down the everyday work life using a fictional example.

Typical workday of an L&D manager

What does an L&D manager do all day? A typical workday for an L&D manager is varied and demanding. It usually begins with planning the day. In doing so, she* (*we use the feminine form in this example, although all statements naturally also apply to male L&D managers!) checks her emails and calendar. In addition, she coordinates her appointments and tasks.

In the morning, she often conducts meetings. These can be with team members, executives, or external trainers. In these meetings, current training needs are determined. Furthermore, she plans future training measures and clarifies open questions.

After the meeting, she begins with the development of training programs. She analyzes the requirements and creates learning content. In doing so, she uses various methods and tools to make the training effective and appealing. She takes the needs of the participants into account.

During the day, the L&D manager also checks ongoing training sessions. She is in contact with trainers and participants to ensure that everything runs smoothly. After a training session is completed, she collects feedback and evaluates it. This information is important for improving future training sessions.

In the afternoon, she often dedicates herself to administrative tasks. This includes maintaining databases and documenting the measures carried out. Additionally, she creates reports for management to demonstrate the success of the training measures.

Nevertheless, there is also time for her own professional development. The L&D manager herself must always stay up to date. She reads professional literature, attends webinars, follows relevant industry accounts on social media, or exchanges ideas with colleagues in the industry. This helps her to recognize new trends and technologies and integrate them into her work.

Finally, she plans the next day. She sets priorities and ensures that all important tasks are completed. Even though the day is often packed, good planning ensures that she works efficiently and productively.

To the question “What does an L&D manager do?”, one can only answer: Overall, the workday of an L&D manager is versatile. It encompasses strategic planning, creative development, and administrative activities. Thereby, she contributes decisively to the further development of employees and the company.

3 surprising facts about L&D managers

As promised, we will show you 3 facts about L&D managers that you might not have known before:

  • Diverse backgrounds: L&D managers come from a wide range of professional backgrounds. Not just educators or trainers, but also individuals with experience in HR, psychology, technology, or even business administration can be successful in this role.
  • Technological pioneering role: Many L&D managers are pioneers in the use of state-of-the-art technologies for learning processes. They experiment with virtual reality, artificial intelligence, and gamification to make training more engaging and effective.
  • International perspectives: L&D managers often work globally. They must not only understand the local needs of employees but also consider cultural differences and develop global training programs that work in different countries.

What does an L&D manager do? Surprisingly more than one would initially assume!

Power tool for L&D managers

What does an L&D manager do? That should be clear now! But what supports L&D managers the most? Suitable, innovative tools that allow for effective further training for employees. We at keelearning are in close contact with L&D managers and develop learning solutions together that fit the company perfectly.

Curious? Speak with our experts for free and without obligation.

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